Free delivery to Johannesburg, Pretoria, Cape Town & Durban will apply for orders over R500.00. A R95.00 delivery fee will be charged for orders under R500.00 to Gauteng (excluding outlying areas). All other regions our courier delivers to will have a flat delivery fee of R135.00. Outlying areas will have a R300.00 delivery fee. These prices are for goods under 30kg. You can check if we deliver to your area by sending us an email with your full address and postal code.
THE EXTRAPAWDINARY PET CO aims to have as many of its products in stock as possible, but all orders placed by the User are subject to availability and receipt of payment.
Orders will be processed within 7 (seven) days and handed over to our Courier Company for delivery of all of THE EXTRAPAWDINARY PET CO’s products.
Products in Main Regions will typically be delivered within 1 to 3 working days, whereas other provinces and areas may carry a 3 to 10 working day dispatch period.
The onus rests on the User to ensure that his/her delivery address provided is correct and updated from time to time, and THE EXTRAPAWDINARY PET CO will not be held liable for delivery at any such in correct address.
In the rare event that the User’s order doesn’t arrive, the User must notify THE EXTRAPAWDINARY PET CO of the lost items via email within 30 (thirty) days from placement of the order.